Over the last two months, I have had the opportunity to embark myself on a fascinating journey and, taking advantage of my groupmates’ wise guide and advice, to discover the challenges and penuries that novice volunteers will encounter in their own journey. In this final blog, I will re-visit my previous contributions to our hands-on communication blog project, “A Better Volunteer”, and try to show my conclusions and reflections upon a topic of paramount importance for the humanitarian sector.
We already talked a lot about the potential harms of digital technologies and how these factors impact populations, humanitarian actions, volunteers, and the field of development itself. The dissemination of (false) information is another element of the ICT debate. While news has the potential to reach everyone, one way or another, its implications on different communities are varied. In the current COVID-19 outbreak, the lack of appropriate risk communication and community engagement fail to counter social stigma and could reinforce health inequalities.
The digital divide is definitely not something new. Within the field of communication for development it has been a broadly discussed topic. Although more and more people are connected some way, there are still numerous left behind. Those people at the margins are often the most vulnerable in society. The current COVID-19 pandemic has showed that the digital divide is even further increasing. The growth in the use of ICT within education has led this digital divide to create an educational divide as well. This rapid shift to ICT’s in the field of education has left many children behind or with bad quality education. This will have enormous consequences in the long term.
Over the last few decades, technological developments have impacted all aspects of life. This is also true in the case of the healthcare sector and development organizations. Communications strategies have been adapted, focusing on digital communication, incorporating various social media applications as well. Social media use facilitates building the image of an organization, creating a social identity, sharing achievements and demonstrating long-term goals and projects. Studies have argued that recruitment platforms should also strengthen online recruitment (as incorporated use of digital platforms in order to attract the most well-prepared and motivated young volunteers)[1] as Internet has become an important resource for involving and recruiting volunteers as well as creating various opportunities for participation[2].
The traditional one-to-one relation between development and economic growth has given way to a more holistic understanding of the term that encompasses social, environmental and economic wellbeing. Among other theories, Kleine’s approach proffers the idea of development as the freedom of choice – personal, social, economic and political – which a person may value most. In this context, ICT4D work as invaluable catalyzers for human advancement to help people achieve different ‘degrees of empowerment’ regarding choice capabilities. Needless to say, the volunteering sector has been at the cutting edge of ICTs in their strife to ameliorate community life conditions, taking into consideration their impact on the quality and quantity outcomes of volunteering agency.
Globalization has brought about a new dimension to our lives since everything is to hand in this shrinking world where technology is making a real difference (for the better?). However, when you think of volunteering, the first image that springs to mind is this stereotype of young and idealistic Westerners who, eager to live the real story, embark themselves in a fascinating overseas adventure. (I beg the reader’s pardon, perhaps I should have written down voluntourism instead of volunteering).
